Question 1

What is Famzyo?

Accepted Answer

Famzyo is a shared family hub for calendars, tasks, shopping lists, messages and notifications — designed to keep everyone in your household on the same page.

Question 2

Who can join my family?

Accepted Answer

The family owner can invite others by sharing an invite link or sending an email invite from Settings. Anyone who accepts joins your family space and can see shared content.

Question 3

How many members can I add?

Accepted Answer

The free plan supports up to 2 members. Family supports up to 5, Pro up to 10, and Max up to 25. You can change plans anytime from the Pricing page.

Question 4

Can I downgrade my plan?

Accepted Answer

Yes — but only if your current member count fits within the lower plan's limit. Remove members first if you need to move to a smaller tier.

Question 5

How do I cancel my subscription?

Accepted Answer

Open Settings → Manage my membership → Cancel or manage. This opens the secure billing portal where you can cancel or update your payment details.

Question 6

Is there a free trial?

Accepted Answer

Yes. New paid subscriptions start with a 7-day free trial. You won't be charged until the trial ends, and you can cancel at any time before then.

Question 7

Which payment methods are accepted?

Accepted Answer

Major credit and debit cards are supported through our secure payment provider. Available methods may vary by country.

Question 8

Is my family data private?

Accepted Answer

Yes. Your family's data is only visible to members of your family. We use row-level security to ensure no one outside your family can read it.

Question 9

How do I leave a family?

Accepted Answer

Go to Settings and use the Leave family option. If you're the owner, transfer ownership first or delete the family.

Question 10

Where can I get more help?

Accepted Answer

Check the User Guide for step-by-step walkthroughs, or contact support from your account if you can't find an answer.